Senior Employment Support Officer

Date Posted: Mon, March 18, 2019

Job Salary: / Salary Range: Other / Location: London /

Senior Employment Support Officer

We are currently looking for an Employment Support Officer with a minimum or 2years experience delivering an employment service to local to workless residents and Job seekers within a local council borough.

Ideal applicants will have the knowledge and skills to carry out individual one to one diagnostic interviews, action planning, tracking and recording all outcomes along the candidate’s journey to sustainable employment. Be skilled in delivering information advice and guidance (IAG), in order to identify barriers to employment and employment & skill gaps. Be responsible for providing one to one and group employability sessions and jobsearch support in house and from remote locations including, support with updating CVs, completing applications forms and interview techniques. Required to delivery job preparation and employment support; assisting the employer development and brokerage team in matching local residents to appropriate vacancies notified.

Responsible for reviewing customer progress against agreed action plans and ensuring manual and computerised records are maintained in line with programme and audit requirements. Responsible for supporting recruitment open days and other high volume recruitment drives and assisting with job matching where required, managing large caseloads and actively supporting customers into sustainable employment. You’ll also be required to work with a range of agencies, organisations and stakeholders to increase the employment and skills levels of local people.

A Minimum of NVQ level 3 in advice and guidance or equivalent advisory qualification or a willingness to work towards.

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